Privacy Policy

1. Information We Collect

We collect information to provide and improve the ProxiMeet App, facilitate connections, and ensure a safe user experience.

• Information You Provide Directly to Us:
  • Account Information: When you create an account, we collect your email address, mobile number, and password (hashed).
  • Profile Information: To create your detailed profile, you provide your date of birth, preferred gender, "About Me" description, and profile picture.
  • Interaction Preferences: Information about your immediate personal needs or offerings, and preferred connection categories (e.g., emotional support, social interaction, professional networking, language exchange, skill sharing).
  • Communications: Any messages or communications you send within the App (e.g., chat, support requests).
• Information We Collect Automatically:
  • Location Information: With your consent, we collect precise location data (via Bluetooth or GPS) to enable proximity detection and matching with nearby users, and for safety features like geo-fencing and identifying safe zones.
  • Device Information: Information about the device you use to access the App, including device type, operating system (iOS or Android), unique device identifiers, and mobile network information.
  • Usage Information: Details about how you use the App, such as features accessed, interactions within the App, search queries, and timestamps.
  • Log Data: Server logs may include your IP address, access times, and crash data.

2. How We Use Your Information

• To Provide and Maintain the App:
  • Creating and managing your account and profile.
  • Enabling core features like proximity detection and matching based on your profile inputs and preferences.
  • Facilitating unique connection profiles, logging meetup details, and providing shared codes/colors for identification.
  • Delivering notifications and real-time updates.
• To Ensure Safety and Security:
  • User Validation: Verifying your email address and mobile number (Tier 1 and Tier 2 validation).
  • Implementing age verification based on your date of birth to ensure users are 18 and above.
  • Using geo-fencing and Google Maps integration to identify and suggest safe meeting locations and restrict functionality in unsafe zones.
  • Operating the 'kill switch' feature for safety.
  • Monitoring for fraudulent or unauthorized activity.
• To Improve and Personalize the App:
  • Analyzing usage patterns to enhance features and user experience.
  • Customizing your experience with personalized color themes for meetups.
  • Reviewing and integrating appropriate user-generated connection segments into standard offerings.
• To Communicate With You:
  • Sending important updates, security alerts, and support messages (e.g., validation errors via in-app inbox).
  • Responding to your inquiries and providing customer support.
• For Legal and Compliance Purposes:
  • Adhering to best practices and laws like GDPR and PIPEDA.
  • Enforcing our Terms and Conditions.
  • Complying with legal obligations and requests.

3. How We Share Your Information

• With Other ProxiMeet Users:
  • Your profile information (name, profile picture, "About Me," needs/offerings, age verification status) will be visible to other users for matching purposes.
  • When a connection is made, basic meetup details and shared codes/colors are displayed to both parties.
  • Your precise location is only shared with nearby matches when the App is actively used for seeking or offering interactions.
• With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as:
  • Firebase: For authentication, database management (Firestore), and potentially cloud storage for profile pictures.
  • Email Sending Service: For sending verification emails.
  • SMS Sending Service: For sending SMS OTPs.
  • Google Maps: For location-based safety features.
  • Note: We commit that sensitive data is encrypted and not shared with any third-party platform for purposes beyond the direct functionality of the App.
• For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

We implement robust data protection measures to safeguard your personal information. All sensitive data is encrypted, both in transit (using HTTPS/SSL) and at rest (Firebase handles encryption at rest). We employ reasonable security measures to protect against unauthorized access, disclosure, alteration, or destruction of your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Right to Restrict Processing: Request us to limit the way we use your personal data.
• Right to Data Portability: Request transfer of your data to another organization.
• Right to Object: Object to our processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.
• Right to Lodge a Complaint: With a supervisory authority.

To exercise these rights, please contact us using the contact details below.

7. Age Limitations

The ProxiMeet App is intended for individuals aged eighteen and above. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from an individual under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.